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Cardlytics ($CDLX): AmEx and Capital One Interview About CDLX (Research Note #214)

Cardlytics ($CDLX): AmEx and Capital One Interview About CDLX (Research Note #214)

Notes and thoughts on the recent call regarding AmEx Offers and Capital One Shopping, with comparisons and discussions related to CDLX.

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Austin Swanson
Dec 14, 2023
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Swanson Investment Research
Swanson Investment Research
Cardlytics ($CDLX): AmEx and Capital One Interview About CDLX (Research Note #214)
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Market Cap as of 12.14.2023: ~$8.47 / Share x 39.3M Shares ~ $333M Market Cap.

(#214): AmEx and Capital One Interview About CDLX

This was one of the more insightful interviews I have read in a while. There was a lot of information I had not heard anywhere else.

On December 4, 2023, a new In Practise transcript was released, with the Former Director Amex Offers at American Express, in an interview called, “Cardlytics & American Express: A Card-linked Offers Comparison”.

For additional context on what will be discussed, this former director of AmEx is now at Capital One. Therefore, a portion of the discussion is also on Capital One.

More specifically, in this CDLX Research Note I will be discussing and providing commentary / thoughts / additional notes on the following:

  1. AmEx’s Previous Pilot of CDLX Offers (details I have never heard before)1

    • AmEx Testing an API with CDLX

    • Background on the AmEx Pilot of CDLX Offers

    • AmEx Merchant Team

    • Details on the Past Pilot

    • Targeting vs Sharing

    • Benefits of Open Banking for CDLX (According to former AmEx director)

    • What CDLX Needs to Add

  2. AmEx Offers vs CDLX Offers (strengths and weaknesses of both)2

  3. Business Insights Provided by AmEx to Clients3

  4. Who Funds AmEx Offers4

  5. AmEx Attracting New Users + Focus on Recurring Payments5

  6. Co-Brands6

  7. Structure of AmEx Offers (and how they make money)7

  8. How AmEx Views Their Offers (and the opportunity for CDLX)8

  9. AmEx Offers Algorithm9

  10. Different Types of AmEx Campaigns10

  11. AmEx Incrementality and Reporting11

  12. Tender Switching (and the opportunity for CDLX)12

  13. Engagement of AmEx Users (and the opportunity for CDLX)13

  14. AmEx SKU Offers (and the opportunity for CDLX)14

  15. Future State of CDLX Offers15

  16. Capital One vs AmEx / CDLX16

  17. Capital One Shopping17

  18. Capital One’s Thoughts on Using CDLX18

  19. CDLX Dashboards19

  20. Closing20

You can simply read this in order, but for my own benefit with referencing this in the future I used footnote links to be able to quickly go to a given section. View this post in a browser to use the footnote links to go to a specific section.

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